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Learn the basic elements of problem solving by conducting proper root cause analysis in order to identify the root cause of a problem to prevent its recurrence by applying different tools and techniques to ensure that a process is continually improved.

Course Objectives

  • Understand the concepts, approaches, methods and techniques used for the application of a Root Cause Analysis.

Learning Outcomes

  • Understand the basic principles of problem solving by conducting proper root cause analysis.
  • Deploy the problems solving tools and techniques appropriately.
  • Develop suitable & adequate corrective action plans that avoid non-conformity recurrence.

Target Audience

  • Individuals involved in identifying corrective actions for non-conformance.
  • Individuals seeking to understand the tools & techniques used in solving problems.


Course Curriculum

  Module (1): Introduction to Problem Solving
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days after you enroll
  Module (2): Problem Definition
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  Module (3): Find the Root Cause
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  Module (4): Fix the Root Cause
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Your Trainer: Eng. Noor Diab


Industrial Engineer with an MBA having over 10 years of experience in working as a trainer and consultant for projects focusing on developing ISO management systems based on thorough risk assessments, HR management systems, Feasibility Studies, Business Process Re-engineering & Improvement.