Coming Soon!


The course provides an overview and discussion of the principles, concepts and techniques required to transform your business from a traditional, functional organization to a process-centric organization.

It introduces a systematic approach and methodology for planning, monitoring, measuring, and managing your company’s business process performance and for redesigning and improving specific processes.


Course Objectives

  • Understand the basics of business process management & business process re-engineering.
  • Understand the strategy for improving business processes.


Learning Outcomes

  • Define business process management and related concepts.
  • Recognize the vital role processes play in a business.
  • Develop a vision to guide process improvement.
  • Understand how to design or enhance an existing process using the business process life cycle.
  • Construct a process map.
  • Implement and monitor process changes.


Target Audience

Anyone who works on developing or improving business processes.

Course Curriculum

  Module (1): Fundamentals of Business Process Management & Business Process Re-engineering
Available in days
days after you enroll
  Module (2): Strategy for improving business processes
Available in days
days after you enroll

Your Trainer: Eng. Noor Diab


Industrial Engineer with an MBA having over 10 years of experience in working as a trainer and consultant for projects focusing on developing ISO management systems based on thorough risk assessments, HR management systems, Feasibility Studies, Business Process Re-engineering & Improvement.